Spinrise – Privacy in Plain English
We only collect what we need to run a safe, legal casino, pay you accurately, and keep bad actors out. We don’t sell your data. If a use doesn’t help you play safely or meet the rules, we don’t do it.
Why we need a few basics
Casinos have guardrails: players must be 18+, payments must be legit, and personal info must be handled under privacy and anti-money-laundering laws. A small set of details lets us prove it’s really you, move your funds securely, and show regulators we’re doing things right.
What we collect (kept to essentials)
We stick to what matters: your name, date of birth and a clear photo of an official ID; contact routes like address, email and phone so support can reach you; your deposits, withdrawals, wagers, wins/losses and bonuses so payouts add up; and a few technical clues (IP, device/browser, time stamps, crash logs) that keep the site fast, fair and secure. If you opt in to promos, we remember that yes; if you don’t, we keep quiet.
What we do with it
Open and manage your account. Verify age and identity. Process payments in and out. Spot and stop fraud. Keep performance smooth. Meet legal and audit duties. If you’ve said “yes,” we’ll tailor offers to your interests—flip the switch off any time and the promos stop.
Who else sees your info (need-to-know only)
Banks and payment processors to move your money.
Trusted KYC/AML and ID-check partners to confirm it’s you.
Hosting and security providers to keep the lights on.
Auditors and legal advisers when required.
Regulators or tax authorities if the law says we must.
Every partner signs up to strict rules: minimum data, secure handling, our instructions only, no repurposing.
Cookies (the useful kind)
Cookies keep you signed in, remember settings, fight fraud and help us see what’s working. You can control them in your browser; some features rely on them.
Where your data may live
Mostly in secure cloud regions appropriate to your location; sometimes in other countries where our providers operate. Wherever it goes, we lock in legal and technical safeguards so protection stays comparable to local standards and use stays tied to running Spinrise.
Your controls (use them any time)
Ask for a copy of your info. Fix something that’s wrong. Change your marketing choices—or opt out entirely. In some cases, ask us to delete data we no longer need. You can also ask how your info has been used or shared. Make a request through in-app or account support; once we verify it’s you, we aim to respond within about 30 days.
How we keep it safe
Encryption in transit and at rest, layered firewalls, multi-factor logins, least-privilege access, 24/7 monitoring and regular security testing. Only trained staff and vetted partners who genuinely need access can see your data. If a breach creates a real risk of harm, we’ll let you know and notify the relevant privacy authority as required.
How long we keep it
Only as long as needed to run your account and meet legal, tax and AML obligations—often your account lifetime plus a legally required retention period. When the timer runs out, we securely delete or irreversibly anonymize the data.
When you click away
Banners and plugins can lead to other sites with their own privacy rules. Give their policy a quick read before sharing anything there—we can’t control how others handle your data.
If something’s not right
Reach out via in-app or account support and we’ll sort it quickly. If you’re still unhappy after that, you may have the right to escalate your concern to your local privacy regulator.
